Privacy Statement
At Bay Area Wellness Clinic, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Statement outlines how we collect, use, and safeguard your information when you interact with our clinic.
Collection of Personal Information
We may collect personal information from you when you:
– Schedule appointments
– Complete intake forms
– Participate in therapy sessions or assessments
– Contact us via phone, email, or our website
The types of personal information we may collect include:
– Name
– Contact information (email address, phone number, address)
– Date of birth
– Medical history and information related to your mental health
– Insurance information
– Payment details
Use of Personal Information
We use your personal information for the following purposes:
– Providing mental health services and treatment
– Scheduling appointments and managing your care
– Billing and processing payments
– Communicating with you about your treatment and appointments
– Sending appointment reminders and follow-up communications
– Complying with legal and regulatory requirements
Protection of Personal Information
We take the security of your personal information seriously and have implemented measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. These measures include:
– Secure storage of electronic and paper records
– Limited access to personal information by authorized staff only
– Use of encryption and other security technologies to protect data transmission
– Regular review and updates of our security practices
Disclosure of Personal Information
We will only disclose your personal information in the following circumstances:
– With your consent
– When required by law or legal proceedings
– To authorized third-party service providers who assist us in providing services to you (e.g., billing companies, insurance providers)
– In case of a medical emergency where disclosure is necessary to protect your health or safety
Your Rights
You have the right to:
– Access your personal information and request corrections or updates
– Request restrictions on how your information is used or disclosed
– Withdraw consent for the use or disclosure of your personal information (subject to legal or contractual obligations)
– Lodge a complaint with the appropriate regulatory authority if you believe your privacy rights have been violated
Contact Us
If you have any questions or concerns about our privacy practices or wish to exercise your privacy rights, please contact us at:
Bay Area Wellness Clinic
25 Edwards Court, Suite 102, Burlingame CA 94010
650-331-3580
info@bayareatotalwellness.com
Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this statement periodically.